Opening an account
Understand eligibility, account type, KYC, nomination, pension-fund choice and the initial contribution process.
Retirement support
Assistance for opening and servicing a National Pension System account—explained clearly and routed through the relevant authorised channel.
How we can help
Whether you are starting an NPS account or need help with an existing PRAN, we can help you understand the next step, organise the required information and coordinate the request through the applicable system.
NPS is regulated by the Pension Fund Regulatory and Development Authority (PFRDA). Account opening and subscriber services are provided through registered NPS intermediaries and authorised channels.
Read official PFRDA information ↗Subscriber assistance
Understand eligibility, account type, KYC, nomination, pension-fund choice and the initial contribution process.
Guidance for contributions, personal-detail or nominee changes, scheme preference and other permitted service requests.
Help understanding the applicable process, documents and official escalation route for withdrawals, exits and unresolved service issues.
A simple process
A new account, an existing-account request, withdrawal support or a grievance.
We first identify the nature of the request and the relevant NPS account or subscriber journey.
Know what details and documents may be required before starting.
Requirements vary by request and intermediary. Do not send passwords, OTPs or sensitive account credentials through the website form.
Complete the applicable online or assisted process.
Final processing, timelines, charges and approval are governed by PFRDA rules and the relevant registered NPS intermediary.
Frequently asked
A clearer next step
Understand what you already own, how it fits together and what may need attention.